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Terms & Conditions
1. General terms and acceptance
These Terms & Conditions form an agreement between you and the operator of Spins Of Glory Casino. They apply to the website, your player account, available games, payment features, promotional activities and related services. The operator may also publish game rules, promotional terms, privacy information and responsible gambling guidance. Those materials form part of these terms where they apply to your use of the relevant service.
You should review these terms before using the website and check them regularly for updates. The operator may amend, replace or update the terms when reasonably required, including to reflect changes to services, technology, legal requirements or operational processes. Updated terms will apply from the time they are made available, unless a different effective date is stated. If you do not agree with an update, you should stop using the website and follow any available account closure process.
You are responsible for ensuring that your use of Spins Of Glory Casino is permitted under the laws that apply to you. Access may be restricted in some locations, and the website should not be used where online gambling is unlawful. The operator may limit or refuse access where it considers this necessary for legal, regulatory, security or operational reasons.
Eligibility and account registration
You must meet the minimum legal age that applies to online gambling in your location and must provide accurate, current and complete information when registering. You may be asked to verify your identity, age, location, payment method or other account details. Verification checks may be completed before or after access to particular features is provided.
Each player should maintain only one personal account unless the operator expressly permits otherwise. Your account is for your own use and must not be sold, transferred, shared or operated by another person. You must protect your login information and notify the operator promptly if you suspect that your account has been accessed without permission. Activity carried out through your account may be treated as your responsibility until the operator is notified and has had a reasonable opportunity to respond.
2. Account use, payments and withdrawals
You must use a payment method that belongs to you or that you are authorised to use. Payment information must be accurate and must not be used to disguise the identity or source of funds. The operator may decline, suspend or review a transaction where information is incomplete, a payment is reversed, activity appears unusual or additional checks are required.
Deposits should only be made for the purpose of using the services offered through your account. You should not deposit more than you can afford to lose. Available payment methods, processing steps, minimum or maximum amounts and any applicable charges may vary and will be shown through the website or payment provider. A transaction is not necessarily complete until it has been accepted and recorded by the relevant systems.
Withdrawals may be subject to identity, account and payment verification. The operator may return funds through an appropriate method, request further information or take steps required to meet legal and security obligations. Processing times can vary because of checks, payment providers, weekends, public holidays and other factors. You should ensure that the account details supplied for a withdrawal are correct.
You remain responsible for any taxes, reporting duties or other obligations that may apply to you in connection with gambling activity or funds received. The operator may take action where it identifies duplicate accounts, inaccurate information, payment misuse, suspected fraud, unlawful activity or a breach of these terms. Any action will be handled in accordance with applicable requirements and the circumstances of the account.
Games and transactions
Each game may have its own rules, features and instructions. You should read the information provided for a game before placing a wager. A wager is generally treated as accepted when recorded by the relevant system. If a technical, communication or system error affects a wager, game result or account balance, the operator may investigate and correct the affected record. Where appropriate, an affected transaction may be cancelled or adjusted.
Displayed balances, results and account records may be subject to verification. If there is an obvious error, an inaccurate display or a technical malfunction, the operator may take reasonable steps to restore the account to the position that would have applied without the error. You should report suspected errors as soon as you become aware of them and should not knowingly take advantage of a mistake.
3. Promotions, website content and conduct
Promotions, bonuses, competitions and rewards may be subject to separate terms. Those terms may set out eligibility requirements, qualifying activities, expiry periods, wagering or playthrough conditions, contribution rules, withdrawal restrictions and other conditions. You should read the specific promotional terms before participating. Where promotional terms conflict with these general terms, the specific terms will apply to that promotion to the extent of the conflict.
The operator may withdraw, change or limit a promotion where this is reasonably necessary, including because of misuse, technical issues, legal requirements or circumstances outside its reasonable control. A player may be excluded from a promotion where eligibility conditions are not met or where activity appears inconsistent with the relevant terms.
Acceptable use
- Use the website honestly, lawfully and only for its intended purpose.
- Keep registration and payment information accurate and up to date.
- Do not allow another person to access or use your account.
- Do not interfere with the website, games, payment systems or security controls.
- Do not use bots, automated tools, software or methods designed to obtain an improper advantage.
- Do not upload or transmit harmful code, unlawful content or material that infringes another person’s rights.
- Do not engage in fraud, money laundering, collusion, manipulation or any other dishonest activity.
- Do not use the website to harass, threaten, impersonate or abuse other people or support personnel.
The website and its content may be changed, suspended or withdrawn without notice where reasonably required. The operator does not guarantee that every feature will always be available, uninterrupted, error-free or compatible with every device or connection. You are responsible for having a suitable device, internet connection and security software when accessing the website.
Unless stated otherwise, website text, branding, graphics, software and other content belong to the operator or its licensors. You may use the content only for personal, non-commercial access to the services. You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit website content without permission.
4. Responsible gambling, suspension and liability
Gambling should be treated as entertainment and not as a way to make money or recover losses. You should set personal limits, take regular breaks and only play with funds you can afford to lose. If gambling is affecting your finances, relationships, work, health or wellbeing, stop playing and seek support from an appropriate independent service.
Tools or account controls may be available to help you manage play, including deposit limits, time limits, activity information, cooling-off periods or self-exclusion. Availability and operation may depend on the feature selected and the information shown on the website. Requests for restrictions or closure should be made through the available account or support process. You should not attempt to bypass a restriction by creating or using another account.
The operator may suspend, restrict or close an account where required for verification, security, responsible gambling, legal compliance, suspected misuse, inactivity, technical reasons or a breach of these terms. Access may also be limited while an investigation is conducted. If an account is closed, any remaining funds will be handled subject to verification, applicable law, transaction history and any rights the operator may have under these terms.
Liability and applicable rights
To the extent permitted by law, the operator is not responsible for loss caused by circumstances outside its reasonable control, including internet failures, device problems, telecommunications interruptions, payment-provider issues, malicious activity or events affecting the operation of the website. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable law.
If a provision of these terms is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, and the remaining provisions will continue. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with any applicable additional terms, represent the agreement governing your use of the services.
Questions, complaints or requests about these terms should be submitted through the contact or support options made available on the Spins Of Glory Casino website. Providing clear account information and relevant details may help the operator review your request. You may also have rights to seek external assistance or make a complaint through an appropriate authority or dispute-resolution channel available in your jurisdiction.